Aircraft System X^®
Warranty

Warranty Terms

Coverage

Element 119 warrants that with the proper application of System X Paint Protection by an Element 119 approved installer; your aircraft’s paint finish will remain protected for 10 years against:

• Oxidation
• Loss of gloss
• UV Damage

The following general terms and conditions apply to The System X Warranty Program

1. Warranty term begins from the date of registration of warranty number, activation code, and aircraft details;
2. This agreement excludes aircraft used for commercial purposes at any time previous to, presently, or during the course of this warranty period;
3. Initial application must be performed by a Certified System X Aircraft Installer/Dealer.
4. Any application, re-application, repair work or other work carried out on the coated surface must be applied, reapplied, or repaired by a Certified System X Installer.
5. The System X Agent must be notified of any claim due to failure of product performance within 30 days of occurrence;
6. All aircraft require a machine polish to be carried out by an approved applicator prior to application.
7. Aircraft must remain continuously registered within the United States for the duration of the warranty; and
8. Warranty is in the name of the aircraft owner and is non-transferable. Failure to undertake an annual service with a System X certified installer within the required period will change the period of cover to “1 year” from the date of the last service.

General Liability Limitations

Element 119, LLC or its agents will not accept liability for:

1. Deterioration of factory-installed equipment or any other treated part of substandard specification, materials or workmanship by aircraft manufacturer, their dealership, third-party supplier or modifier, or professional detailers not authorized by Element 119;
2. Swirl marks, marring, scratches, scuffs, scrapes, chips to the painted surface, hard water spots.
3. Commercial aircraft
4. Salt, salt water/spray or deicing related damage
5. Areas around exhaust and fueling ports
6. Pre-existing damage or deterioration; and/or
7. Any claim for matters which are covered by aircraft manufacturers’ warranty.

General Warranty Invalidation

System X warranty for any product will be considered invalid if any of the following general condition occur:

1. Neglect to maintain the aircraft according to the standards and techniques recommended by Element 119.
2. Damage caused by abrasive compounds and polishes and third-party products;
3. Damage resulting from a collision or other aircraft accidents;
4. Damage, either accidental or malicious, including but not limited to fire, flood, extreme weather conditions, secondary effects that may result from the foregoing, or any other force majeure;
5. Failure to repair and re-treat surfaces subject to accident damage in accordance with the warranty;
6. Damage caused by any alteration or modification to the aircraft surfaces;
7. Damage caused by manufacturer’s defects;
8. Damage to the aircraft prior to product application; and
9. Failure to adhere to any requirements listed under the terms and conditions of this warranty.

System X Exterior Inspection

System X 10 Year Warranty is valid for 10 years from the date of initial application only if annual scheduled inspection/service is carried out by a registered System X installer.

Annual Inspections

1. Annual Inspections must be carried out by an approved applicator, within 30 days before the anniversary date of the last service to maintain the warranty.
2. Failure to undertake an annual inspection for any reason within the required period will void any remaining warranty with forfeiture of any extensions
3. A fee determined by the approved applicator will be charged for the Annual Inspection, which includes – Exterior Wash, Decontamination and Inspection and single layer reapplication of approved maintenance coating (Crystal, Max, Diamond).

Liability Limitations

Element 119, LLC or its agents shall not accept liability for the following:

1. Deterioration of factory paint work or repaint or any other treated part of substandard specification, materials or workmanship by aircraft manufacturers, their dealerships, third-party suppliers or modifiers, or professional detailers not authorized by Element 119 LLC;
2. Pre-existing damage or deterioration;
3. Any claim for matters which are covered by aircraft manufacturers’ warranty.
4. Damage caused by hard bristled wash brushes, contaminated and/or abrasive cloths and sponges, untreated areas due to accident damage and/or their subsequent repairs, and/or damage caused by impact with a foreign object.
5. Warranty is valid for factory coated systems only and excludes matte finishes.

Aircraft Accident Damage

Contact your aircraft insurer to ensure that any System X products and services is included in your insurance coverage. If the aircraft sustains damage and reapplication is required, contact Element 119, LLC or your local agent to arrange any additional treatments.

Making a Claim

The following applies to making a claim for any product defects or failures:

1. System X agent must be notified of any claim due to failure of product performance within 30 days of occurrence;
2. Any application, re-application, repair work or other work carried out on the coated surface must be applied / reapplied or repaired by an authorized System X agent after claim approval from Element 119.

System X Agents/ Certified System X Installer / System X Agents / Certified System X Installers are selected using strict guidelines and requirements. Only authorized agents are permitted to install and service any System X products. To locate your nearest authorized agent, please contact System X to be connected to your nearest System X Installer.

Warranty Limits

In the event of a warranty claim, this warranty is limited to the following maximum amounts at Element 119, LLC’s option, for full and final settlement of the customers claim under warranty.

1. Element 119, LLC or its agents shall arrange the necessary approvals for warranty repairs and coating reapplication to be carried out;
2. Reapplication cost may or may not be charged by your installer, please ask about your installer’s reapplication claim policy prior to purchase;
3. Replace coating product, or pay the owner of the nominated aircraft the cost of coating product as determined by Element 119.

Geographical Limitations

Element 119 only provides warranty coverage in the USA and Canada. If you reside in a country outside these areas, please check with your local distributor about warranties offered through them.